Travel and how the Smile is the one and only, tried-and-true, international language.
Whatever the language of a country or the languages that you speak may be, the smile is globally well received. One of the great opportunities that being a successful business owner has afforded me is the ability to travel internationally. I often travel not only for business purposes but also for reunions, leisure, or vacations […]
Positive Personalities attract and Joy engulfs all.
Don’t be afraid to stand out from the crowd. To reach for more and to aim at making an impact in the lives of others. Be in a “Connective State of Mind” wherever you go and always be primed to socialize. I love spreading joy to those around me, with a smile, because making an […]
Staying ahead of the curve by being connected to the industry leaders and history found in your business
Staying ahead of the curve in business, is often not only how a business survives but how it continues to grow and thrive. Jason Loeb (founder of Sudsies Dry-Cleaners) meets with industry leaders across state lines to discuss their roots and new developments within their shared industry of dry-cleaning. A friendly round table of sorts, […]
Designating Authority to employees that are willing to take on more.
How an employee reacts when they’re in the hot seat can reveal a lot about their potential for leadership, as well as their frame of mind. Are excuses for performance being made? Are fingers being pointed towards other employees with blame? Do they step up to the plate, with ownership, and exceed expectations? Performance reviews […]
The Positive Feedback Loop – saying Thank You
What does gratitude have to do with good business practices? You know what’s taken for granted and often quite undervalued? Saying, “thank you.” When we hear it often, it’s almost invisible and trite. Yet, the moment it’s missing; oh, it’s quite noticeable. Especially when it really doesn’t cost much to begin with and even more […]
Part 1: Jason Loeb, the Entrepreneur, and his propensity for Community and Empathetic Action as a Business Strategy
Community and Empathetic Action as a Philosophy for Living As an Intrapreneur studying to become an entrepreneur, I was a bit nervous meeting Jason Loeb. His reputation for building effective entrepreneurial organizations had already preceded him. In the South Florida business community Jason Loeb is something of a legend, having forged several successful public-facing companies. […]
Come On, Get Happy!
I get asked a lot about how I always seem so happy. The answer is simple: I love what I do and who I do it with. OK, the dry cleaning and rug & drapery cleaning business admittedly isn’t the most glamorous… But my team is. No matter the industry, a business is ultimately about […]
Personify Your Business Through You
In my career as a small businessman, one of the things I’m most proud of is the brand Sudsies and Rugsies have come to represent. While clean clothes and carpets are valued, at the end of the day, our customers identify most with our can-do attitude and friendly smiles.
What’s More Positive than a Smile?
When I started Sudsies more than two decades ago, I thought really hard about what type of organization it should be. If my team and I were going to immerse ourselves in the business, it might as well be an environment that we enjoy coming into everyday. Furthermore, in an industry filled with negative connotations, […]
Will You Tell a Friend?
One of the best sources of new customers is referrals. They are pre-qualified by our existing customers to get something out of our services and are likely to already have a favorable view. It’s also the highest testament to how we are currently running our business. If we’re doing a good job, people tend to […]