Come On, Get Happy!
![Jason Training Employees at Bal Harbour Shops](https://jasonloeb.com/wp-content/uploads/2019/06/36-Training-at-Bal-Harbour-768x1024.jpeg)
I get asked a lot about how I always seem so happy. The answer is simple: I love what I do and who I do it with. OK, the dry cleaning and rug & drapery cleaning business admittedly isn’t the most glamorous… But my team is. No matter the industry, a business is ultimately about […]
Pride in customer service.
Recently, I had the pleasure of taking a private tour of the Zappos headquarters in Las Vegas and gaining insight from their team leaders. I had not personally used Zappos’ services (my wife does enough damage in the shoe shopping department), but I knew they were renowned for their customer service. During my visit, I […]