Levity, humor, empathy, and relatability in communication.
How these 4 traits can diffuse situations and strengthen relations. What is business if not human interaction? Just observe people walking to different businesses and vendors. No matter the product or the service, it is all human interaction at the core. At the end of each day, it is relationships that we experience and feel […]
Staying ahead of the curve by being connected to the industry leaders and history found in your business
Staying ahead of the curve in business, is often not only how a business survives but how it continues to grow and thrive. Jason Loeb (founder of Sudsies Dry-Cleaners) meets with industry leaders across state lines to discuss their roots and new developments within their shared industry of dry-cleaning. A friendly round table of sorts, […]
Come On, Get Happy!
I get asked a lot about how I always seem so happy. The answer is simple: I love what I do and who I do it with. OK, the dry cleaning and rug & drapery cleaning business admittedly isn’t the most glamorous… But my team is. No matter the industry, a business is ultimately about […]
WE THE PEOPLE
Looking into the heart of what makes a business great.
Give Some Summer Lovin’
I guess the adage “time flies when you’re having fun” is really true, as Summer always seem to speed by so quickly. Just one month left before it’s back-to-school for the kids and back-to-the-grind for us. Hopefully, you are able capture quality time with a family vacation, but this time of year also presents the […]
Pride in customer service.
Recently, I had the pleasure of taking a private tour of the Zappos headquarters in Las Vegas and gaining insight from their team leaders. I had not personally used Zappos’ services (my wife does enough damage in the shoe shopping department), but I knew they were renowned for their customer service. During my visit, I […]
